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Adyen Index 2026: Australian Retailers Race Ahead on AI, but Consumer Trust Lags at Checkout

64% have used AI assistants to help browse, compare or discover products; 95% of enterprise retailers now familiar with agentic commerce; 64% of Australians feel uncomfortable allowing AI to complete a purchase on their behalf

DATE VERIFICATIONPending: July 21, 2026
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Adyen Index 2026: Australian Retailers Race Ahead on AI, but Consumer Trust Lags at Checkout

Evidence tier: A1 Evidence type: Auto-discovered official publication Source: Adyen Press and media Official publication date: 2026-07-21 Captured: 2026-07-21T10:17:17.711Z

Source excerpt

64% have used AI assistants to help browse, compare or discover products; 95% of enterprise retailers now familiar with agentic commerce; 64% of Australians feel uncomfortable allowing AI to complete a purchase on their behalf

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