Business-travel payments provide an early test for agentic commerce
American Banker reports that Amex GBT launched its Egencia AI connector in Anthropic's Claude, allowing business travellers and AI agents to search, book and manage flights and hotels within company policy. Amex GBT is separate from American Express following its 2022 spin-off. The company is also piloting a Microsoft Teams travel assistant, while payments experts say fully automated machine-to-machine payment still needs clearer liability infrastructure and human trust.