Retailers Rank Richer Payments Data as the Top Benefit of Payments Orchestration, New ACI Worldwide Research Finds

# Retailers Rank Richer Payments Data as the Top Benefit of Payments Orchestration, New ACI Worldwide Research Finds

> Evidence tier: B1
> Evidence type: Primary ACI research release with disclosed sponsor, fieldwork provider, sample and limitations
> Source: [ACI Worldwide](https://investor.aciworldwide.com/news-releases/news-release-details/retailers-rank-richer-payments-data-top-benefit-payments)
> Published: 2026-08-27
> Captured: 2026-08-28T02:33:36.611Z

## Source summary

ACI Worldwide released a Retail Systems survey of 203 payments professionals at 148 retail organizations across 18 markets. Respondents most often selected richer cross-channel payment-performance data as an orchestration benefit at 47%, followed by frictionless retries of declined transactions at 44%; 36% selected flexibility to expand into new markets or geographies, while 19% selected lower processing cost through competitive routing.

## Why it matters

The disclosed sample gives a multi-market view of how retailers prioritize orchestration, measurement and declined-payment handling. The findings describe stated perceptions and plans, not observed commercial results. ACI funded and commissioned the work, the sample was non-probabilistic, three responses came from outside the United States and Europe, and the study reports no conventional margin of error or causal effect.

## Key numbers

- **Payments professionals surveyed:** 203
- **Retail organizations represented:** 148
- **Markets represented:** 18
- **Selected richer payment-performance data:** 47%
- **Selected frictionless retry of declines:** 44%

## Topics and entities

- Industry lane: Payment infrastructure
- Entities: ACI Worldwide / Retail Systems
- Payment infrastructure
- Cross-border payments
- Company intelligence

## Evidence and credibility note

ACI-funded and commissioned research designed and fielded by Retail Systems. The release discloses 203 respondents at 148 organizations across 18 markets, recruitment and methodological limitations; the sample is non-probabilistic and the findings are not nationally representative.

Date evidence: Automatically verified from visible article date: August 27, 2026

## First-party corroboration

No directly corresponding A1 company announcement is currently linked.

## Original-source traceback

[Open the original ACI Worldwide report](https://investor.aciworldwide.com/news-releases/news-release-details/retailers-rank-richer-payments-data-top-benefit-payments)

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This is a structured Payments Hot Markdown source summary derived from external reporting. Use the original link above to read the publisher's article; copyright remains with the original publisher.